Frequently Asked Questions

Everything you need to know about shopping with Ashley Stewart.

What is the Ashley Stewart return policy?

We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the purchase date. Please note that final sale items and intimate apparel are not eligible for return.

How do I determine my correct size?

We specialize in plus-size fashion. To find your perfect fit, please refer to our comprehensive Size Guide located on each product page, which includes measurements for sizes 10 to 36.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the continental U.S. We also offer expedited and overnight shipping options for those who need their fashion fix sooner.

Can I track my order after it has been placed?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number. You can also track your order status by logging into your account on our website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and the Ashley Stewart Credit Card. We also offer buy now, pay later options through Klarna.

Do you offer international shipping?

Yes, we currently ship to several international destinations. Shipping costs and delivery timelines vary by country and are calculated at checkout.